Refund policy

Return and refund policy

Digital products. Full refund within 14 days of purchase, no questions asked. Email hello@culturehouseadvisory.com with your order number and we will process it within two business days.

Coaching packages and cohorts. Full refund before the first session or before the cohort start date. After the first session, refunds are prorated for unused sessions.

Institutional services. Governed by the engagement agreement for that project.

Nothing sold in this store requires shipping, so there is nothing to return.